Service is fast and great! Professionalism goes a long way! Like, rates!
The team there is wonderful. They are led by their amazing manager, Elizabeth (Liz) Lowe. I met Liz a long time ago and sadly she was transferred. I continued with Enterprise as usual but missed Liz.
I have been a customer of Enterprise for many years. I have had many great experiences. I am presently a customer of the Enterprise located at 7954 Crestwood Blvd. in Birmingham, AL.
I was happily surprised this year to discover that Liz was back at Crestwood. This time around, she's manager. Liz is awesome. She's professional but very approachable and hardworking. She makes sure that you leave a happy customer.
Plesse don't use this company!! They don't even know the basic customer service. They don't care about you. All they try is to get you to have unnecessary options. Money hungry. They are rude and treating you like a piece junk. yeah This is the most horrible rental branch you ever experienced. You will know why they got one star. I will never use Enterprise ever again. And I will never forget your unkindly and unprofessional customer service. Good job on making the company look so bad.
You want a great experience when renting a car, let Enterprise be your choice & the Crestwood location be your go-to place. You will definitely be impressed with Liz & her team.
Liz is not only great at her job, she has a beautiful soul. She brings an inviting energy into the building. She is one of the kindest people I've ever had the pleasure of meeting. I consider it a blessing to know her.
What a great experience. They are a kind, friendly, and knowledgeable staff. Led by a great leader in Liz. She and Will make a great team. The whole staff was very helpful and on time when I needed to be picked up and dropped off. Hopefully I do not need a rental car in the future, but if I do, I know who to call. Thank you Liz and your amazing team.
Carolyn Wilson
A very satisfied customer,
I was told a total of four.lies contacting this place twice! They kept telling me one lie after another why my car wasn't ready all the while whining it wasn't there fault! I had reserved car two weeks ahead of time! Elizabeth the manager is one of the worst managers I have ever come across! Can't imagine how she got manager of anything! She told me lie after lie! Said I would get a discount then when I came to pick up the car she said she didn't tell me that! I have never seen anyone like this! Will never ever be back!
Enterprise Rent A Car is a US Car Rental based in Irondale, Alabama. Enterprise Rent A Car is located at 7954 Crestwood Blvd, Irondale, AL 35210, USA.
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